> ## Documentation Index > Fetch the complete documentation index at: https://docs.guito.pt/llms.txt > Use this file to discover all available pages before exploring further. # Your data > How to export a copy of your data, delete your account, and contact support. Export a copy of your data, delete your account, or talk to support. ## Export all your data Request a full copy of your data as CSV files, one per area (accounts, transactions, splits, investments, properties, credits, recurring items, goals, and budgets), bundled into a .zip and sent by email. Each movement is one line in `transactions.csv`, carrying its full amount. If you split a movement across categories, the `split_parts` column lists the parts (`BOOKS:-12.5 | HOME:-74.9`) and `splits.csv` holds one line per part, tied to the movement by the same `public_id`. In `credits.csv`, every credit carries two rates, and they are different things. `current_annual_rate` is the contract rate: what you entered (or what guito worked out from the index and spread when the credit was created or edited), kept exactly as it stood at that moment. `effective_annual_rate` is the rate the plan applies to your next instalment, and it is the one the app's screens show. On a fixed-rate credit the two are the same. On a variable rate, or a mixed rate past its fixed period, the second follows the index at each revision, so the two differing is normal. Click your avatar in the sidebar and select **Settings**. Find the **Export your data** section. Click **Request export**. You get an email with the download link when the file is ready. For security, the download link expires 48 hours after it's sent. After that, just request a new export. ## Delete your account Click your avatar in the sidebar, select **Settings**, and scroll down to the **Delete account** section. Click **Delete account** and choose your reason (required). We then ask one follow-up question, which is always optional. If your reason is privacy, a shortcut to export everything before deleting appears here. Review what will be deleted and confirm. For security, you're asked to confirm your identity with your current password or, if you sign in with Google, with a code emailed to you. In the mobile app on an iPhone, if you created your account with Apple, confirm with Apple, with no password or emailed code needed. There's a 7-day grace period. During this time you can cancel the deletion. After 7 days, all data is permanently deleted and cannot be recovered. If you have the Plus plan, what happens to the subscription depends on where you subscribed: an App Store subscription has to be cancelled by you in the App Store. See [Delete your account](/en/account/delete-account). ## Contact support about your data Click your avatar in the sidebar and, in the **Support** submenu, select **Send feedback**. In the mobile app, open the menu, tap **?** in the corner to open **Support**, and choose **Send feedback**. Say whether something's wrong, it's a suggestion or something else, and describe it. The message includes the app version, the system and your phone model, so we can tell what happened without having to ask. If the app shows **Something went wrong**, tap **Report this problem**: the message also names the screen you were on. The reply comes by email, to your account's address. On the Plus plan or during the trial, you can also describe the issue or request in guito's AI assistant, which forwards your message for you. Feedback goes straight to the team. Change your password, manage active sessions, and confirm your identity. How guito protects your data, what's stored, and your rights over it. View and download your subscription invoices. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.